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Event Details
PRESENTERS
Keynote Speaker:

Craig Huntington Author of RISK: A Road Worth Traveling
Businessman, entrepreneur, and author Craig Huntington is a well-respected and distinguished industry and motivational speaker. He has been presenting managerial, leadership and motivational presentations for the past 20 years and has developed a comprehensive collection of presentations on a wide range of subjects. Craig has spoken at CAI conferences, management companies, executive retreats and strategic meetings in over 15 states.
Craig began his career in association management in 1980 when he founded Huntington Property Services, a full service property management company specializing in homeowner association management in Southern California.
Craig has been President of the Channel Island Chapter of Community Association Institute (CAI) and has served on the Board of Directors for the Nevada, Central Arizona and Utah CAI Chapters.
Currently, Craig is President of Alliance Association Financial Services, a division of Bank of Nevada that provides services designed for homeowner associations and management companies. Prior to joining Alliance Association Financial Services, Craig was President of Community Association Banc.
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Jeff Hardy Chairman, TOPS Software
Jeff is the President and founder of TOPS Software, one of the oldest software companies providing accounting and administrative software to management companies and self-managed communities.
Prior to founding TOPS Software, Jeff’s background was in accounting and property management. He worked as a staff accountant and accounting manager for two Fortune 500 companies for eight years, becoming a division accounting manager overseeing 4 divisions of a large, multi-national technology company in the Washington, DC area.
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Mike Hardy President of TOPS Software
Mike has more than 14 years of software sales, sales management, and marketing experience. Prior to joining TOPS Software in 2009 he worked at Vocus, Inc. (VOCS) where he specialized in web-based solutions for the public affairs industry as a Senior Account Executive.
Mike started his sales management career at Enterprise Rent a Car. Hardy is a graduate of Radford University and has degrees in History and Political Science.
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Nicole Beal, AMS, Director of TOPS Professional Services
Nicole is a Florida Licensed Community Association Manager (LCAM) with over 15 years experience in the community management industry. As Director of Professional Services at TOPS, she assists new users as they transition to TOPS from other products, and assists existing users as their needs change with the industry. Nicole is a graduate of Rutgers University, with a BS in Natural Resource Management.
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Deborah White, TOPS Trainer
Deborah has been with TOPS software for over 10 years. She has an extensive knowledge of TOPS and community management, encompassing all aspects of operation as well as implementation and new customer set up. |
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Diana Kral, TOPS Trainer
Diana has a background in IT and years of experience working for a property management company. She draws on that background, along with her deep knowledge of TOPS, to offer a complete training experience for our clients.
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TOPS Support Team Staff
Experienced TOPS Support Staff members will be on hand to assist you with your specific TOPS configuration.
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2013 USER CONFERENCE CLASSES
Save Payables Processing Time with Online
AP Approval and Digital Signatures
Get association vendor invoices paid on time! Learn how to upload scanned copies of AP Invoices, receive electronic invoice approval from board members, and print signed checks for payment all through this valuable time saving process.
New Features in TOPS Professional
2013 will mark the release of many exciting New Features within TOPS Professional. Learn all about these New Features and how they’ll benefit your organization.
Creating Custom AR Invoices Using Enhanced Bills
Enhanced Bills contains a very powerful design utility, which allows for the creation of customized AR Invoices. Learn how to create your own custom invoices in this class.
Streamlining Violation Inspections Using TOPS Go!
Learn how to use the TOPS Go! app for smartphones and tablets, to maximize efficiency in the field for property inspections and decrease time spent in the office processing violation letters.
Using Form Letter to Create Custom Templates
The TOPS Form Letter program is a full-featured word processing tool. Learn how to use images, tables, and merge codes to create your own letter and form templates.
Navigating the AR, AP, and GL Utilities
Learn how to find and correct input and posting mistakes through the accounting utilities in TOPS Professional.
Applying and Collecting Late Fees, Interest, and Administrative Fees
Collecting past due owner balances is a big part of the accounts receivable process. Learn how and when to apply the different types of collections charges and efficiently produce collection notifications for owners.
Preparing a Board Orientation Manual using TOPS
Learn how to bring the reports, fact sheets, and other information in TOPS together to produce an Orientation Manual that will keep board members informed.
Classes below are offered in Orlando Only
Creating Advanced Accounting Reports
We are not talking about Maintain Layouts here. Learn how to customize the Accounting Reports in the new report engine of the upcoming new release of TOPS Professional.
Transfer of Ownership with Balance Refunds on Resale/Bankruptcy/Foreclosure
Learn how to properly manage ownership transfers, especially those special circumstance transfers like foreclosures and bankruptcies, within TOPS and how to handle credit balances owed to the seller.
Managing Architectural Applications in the CCR module
Learn all about the ACC side of the CCR/ACC Enforcement module.
This course will teach how to manage the architectural application process from owner submittal through board review and more.
Your TOPS Questions Answered
You’ve got questions, we’ve got answers. This class will be built entirely around the TOPS questions you submit. If you’re looking for the best or most efficient way to perform a task in TOPS or if there’s something you’ve always wanted to know about our process, this is the class for you. We will be soliciting your questions in the upcoming months prior to the User Conference.
HOTEL RESERVATIONS
Online and phone reservations are now being accepted!
(Best rate obtained before September 21st.)
Register online: Caribe Royale Hotel, Orlando, FL
Or call, toll-free: (888) 258-7501
PARTNERS

When & Where
Caribe Royale - Orlando
8101 World Center Drive
Orlando,
FL 32821
Tuesday, October 22, 2013 from 8:00 AM to 5:00 PM (EDT)
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